Regional Vice President in Austin, TX at Cushman & Wakefield

Date Posted: 1/22/2021

Job Snapshot

Job Description

Location: Regional Office - Austin, TX

Pinnacle is a national real estate provider that manages and invests in multifamily residential communities.  As one of the nation’s largest third-party managers of multifamily housing, Pinnacle serves 32 states and 25 major metropolitan areas.  Headquartered in Dallas, Pinnacle has city offices in 10 states across the nation.

Pinnacle provides its team members with an exceptional company culture.  Every team member plays a vital role at Pinnacle, so we provide them with the training, support, and tools needed for success.  Pinnacle offers exceptional career paths, and joining our team can lead to an exciting and fast-paced career.  We are looking for true team players who want to learn and advance in the industry.

We offer a total compensation and benefits package to help with your needs today and build for your future tomorrow.  Pinnacle values diversity and is committed to equal opportunity in employment.  We offer a safe, healthy work environment for employees through a commitment to maintaining a drug-free workplace.  At Pinnacle, success is about more than having a healthy bottom line, and we are committed to making Pinnacle an amazing and unique place to work for each member of our team.

The Regional Vice President is the leader in charge of a specified sub-region of the operating region.  The Regional Vice President shall assist and direct the Regional Property Managers in successfully attaining the company’s operational and financial goals while reinforcing the company’s customer service culture.

• The Regional Vice President will report to the Executive Vice President.
• The Regional Vice President will assist and direct the Regional Property Managers, Regional Training Specialist, Office Manager and to the extent needed, the Brokers.
• The Regional Vice President shall cooperate with and be a peer to the other Regional Vice Presidents.

The Regional Vice President will use diligence and make best efforts in executing the following responsibilities:
• Assumes overall responsibility for the day-to-day management of the branch offices within their sub-region.
• Participates in the development of the Regional Business Plan and constantly seeks to develop strategies for enhancing the economic performance of the region and company.
• Complies with all policies and procedures established by Pinnacle for the administration of the properties and the company.
• Maintains and staffs an office, which is open at least during normal business hours.
• Retains and trains qualified personnel at the corporate level.  Supervises and evaluates the work of all personnel.
• Complies with the Federal Wage and Hour Act, the Occupational Safety and Health Act, the Workmen’s Compensation Act, and all applicable state and local statutes and regulations.
• Maintains and posts all licenses, permits, notices, and occupancy permits required by federal, state, and local governmental authorities.
• Establishes a methodical filing system for business correspondence, property information, and personnel administration.
• Submits written reports on the operations of the property to the Regional President on a defined basis in a format established by Pinnacle.
• Attends and participates in industry association meetings and seminars to keep up-to-date on trends and changing conditions in the marketplace.
• Cooperates in the completion of any other tasks that may be requested by the Regional President.
• Participates in the marketing of the company on a local and regional level as needed.
• Participates in the identification and pursuit of suitable acquisition candidates.
• Maintains a detailed knowledge of the primary market.
• Constantly seeks to identify strategies for increasing company income and reducing company expenses.
• Prepares a proposed annual budget of income, expenses, and capital improvement for submission to the Regional President for approval (as part of the Annual Business Plan).


Job Requirements

• Administers the approved annual budget of income and expenses in accordance with all Pinnacle requirements.  Monitors the status of the operating budget and determines necessary reductions or increases in allocations.
• Obtains written approval from the Regional President for all proposed expenditures in excess of the threshold established in the annual plan.
• Prepares monthly income and expense variance statements with collateral supporting documentation.  Submits the required reports to the Regional President on an accurate and timely basis and in a format that meets the company’s specific requirements.
• Reviews all delinquent accounts and pursues any action required.
• Annually reviews all contractual services and re-bids appropriate services to assure the lowest possible cost.
• Assumes overall responsibility for overseeing the day-to-day management of all clients’ managed assets under the supervision of the sub-region.
• Implements action plans and strategies for maximizing property performance.
• Communicates with the Regional Property Managers at least weekly to discuss marketing, occupancy, budget conformance, personnel, capital improvements, and any other material topics.
• Communicates regularly with clients to ensure customer satisfaction with company’s services.

• The Regional Vice President manages Regional Property Managers who manage investment property staffs, and Office Managers who oversee clerical support staff and the receptionist, and may participate in the management of the Regional Training Specialist. 
• The Regional Vice President carries out supervisory responsibilities in accordance with the company’s policies and applicable laws.
• Interview, hire, and train employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

• An undergraduate degree with a major in a related field preferred.
• A minimum of five years in portfolio operations consisting of 10,000 units or more preferred.
• Experience in positions with progressively increased responsibility from property manager through multi-property management. 
• Sound understanding of real estate operations as it relates to management of individual assets, brokerage, office operations, personnel management, corporate budgeting and planning.

• Real Estate license
• The following designations are preferred: CPM, CSM, RPA

• Ability to move independent groups to accomplish business goals and exhibit strong interpersonal skills to successfully empower and lead subordinates 
• Performance oriented and highly motivated to produce results, having demonstrated this trait in prior experience
• High degree of creativity, coupled with sound business judgment.
• Diplomacy personified; an aggressive self-starter, yet diplomatic to effectuate positive relations with subordinates and peers
• Computer literacy
• Excellent oral and written communication skills
• Knowledge of real estate management matters
• Knowledge of operational issues related to all asset types and knowledge of progressive management practices

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Verbal and auditory ability required in order to communicate in person and by telephone. 
• Work is of a sedentary nature.  Physical activities include computer keyboard operation and frequent verbalization of ideas. 
• Work requires high attention and mental demands including the ability to prioritize and process information with accuracy and clarity. 
• Requires the ability to handle interruptions in a rapidly changing environment in an appropriate manner. 
• Must be able to travel independently.

Must be able to read, analyze, and interpret the most complex documents; respond effectively to the most sensitive inquiries or complaints; write speeches and articles using original or innovative techniques or style and make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.

Work is conducted in a normal office environment with little exposure to excessive noise, dust or temperature changes and occasional exposure to the outdoors including seasonal weather.  Travel may be necessary throughout the continental United States.